Re-setting your password
If you have forgotten your site username or password there is no option to reset these automatically through the site.
If you have forgotten your username or password you should email the course administrator. You must include your Name, Username (only if you have it) and your Email address (this must be the email address that was used to register you on the website). The site administrators will reset your password and email it to you; they will include your username if you have forgotten it.
NOTE: Site administrators are only available Monday – Friday during normal business hours. Password reset requests received during a weekend will not be actioned until the following Monday.